With our FM software, you keep all properties in view

The software helps you manage more properties and grow your business faster. You achieve higher productivity and can complete tasks to the full satisfaction of your clients. Crucially, you can access the FM software from anywhere—no local installation is required.

In this article, we show the possibilities our FM software offers and why it is indispensable for the modern facility manager. In a compact web application, you get the features that make everyday work easier.

FM software makes manual planning unnecessary

The core element of ImmoTrack’s FM software is intelligent time tracking and automatic route and deployment planning, supported by GPS tracking. One of the fundamental problems in facility management is that the many recurring assignments are time-consuming to plan. They take a lot of time because schedules and routes often need to be adjusted.

This is where our FM software comes in with powerful automation features. Extensive manual planning is no longer necessary. Below, we show how this works in detail.

Digital service specifications tailored to your properties

In property management, we use various measures to maintain an optimal property value. This is a matter of trust, and the service specification plays a key role. It lists all activities related to a specific property. Employees regularly consult the specification to see which tasks are next.

The FM software lets you fully digitise the service specification. A key advantage is that you can tailor it to each property and adapt it flexibly to current needs.

The digital service specification is structured around the defined frequencies and informs you about all activities. In the web app, in addition to recurring tasks, individual immediate tasks can also be recorded, so the employee receives an instant notification in the mobile app. In the mobile app, they can see in real time which property to visit next and which tasks need to be completed there.

All pending tasks are visible in the mobile app

An employee can mark an activity as completed directly in the mobile app and document tasks via status updates. Task completion can be accompanied by a photo that is immediately accessible to everyone in the web app.

In the mobile app and in the web app dashboard, you can see which activities at which properties are still outstanding, which tasks are approaching their deadlines, and how the activity history looks. On-site caretakers can reschedule tasks themselves or create tickets for unplanned work. The combination of web app and mobile app therefore provides a high level of flexibility in property management and better reflects real day-to-day work.

For property managers, ad-hoc activities are normal. With our FM software, they can be mapped and better integrated into workflows and planning. When recording ad-hoc tasks, you can categorise them—for example as a complaint, extra assignment or on-call duty. This clearly shows that the people behind ImmoTrack come from facility management themselves. We know the daily challenges property managers and facility managers face, and that influences the design and functionality of the software.

Our FM software is web-based and available everywhere

Using software alone is not enough. The digital world is also divided into old and new—local software versus cloud offerings. ImmoTrack’s FM software belongs to the latter category and offers many advantages as a modern solution. It is no longer necessary to install the software manually on every computer, which is cumbersome and inefficient.

Cloud delivery, as used for our FM software, is far better. Users only need a browser for the web app and get immediate access to the application. It works from any location—regardless of where your employee is. You also do not need to worry about updates and maintenance.

Typical use is on a smartphone or tablet. For this, the caretaker can even use their private device: they install the mobile app on the desired platform, log in, and become productive right away.

Easier property monitoring thanks to FM software

The more properties a facility manager maintains, the harder it is to keep an overview. Our developers always kept one requirement in mind when building ImmoTrack: how can information about properties be prepared optimally for the property manager and facility manager? The result is our smart dashboards, which you can configure to match your needs.

The dashboard makes it easier to navigate between different caretakers. You focus on the information relevant to the property being viewed. The web app offers various filter functions and a heatmap with a traffic-light system, making even very large datasets easy to handle.

You can filter, for example, by employees or by activities. You can see:

• how many activities are currently assigned per employee,
• where your employees are currently located, and
• what the work status looks like.

These are essential pieces of information for day-to-day execution. In our FM software, they are all available in a clean, structured way.

Crucially, our software works with real-time data. The information is always up to date and supports decision-making. Because we use GPS tracking, you can follow employee locations precisely on a map. The area map also lists all properties.

Within the web app, you can easily switch between different views to see the data you need for the current situation. ImmoTrack follows modern software development standards. You can also export datasets and generate reports, making it easier to share data and collaborate.

Automatically plan deployments and calculate routes

Our FM software features a powerful scheduling system. Based on existing data and specific criteria for employees and properties, it proposes the deployment and route plans it considers optimal. Defining deployment plans involves significant time for facility managers—this is where FM software takes over through automated scheduling.

Scheduling is a demanding task that also challenges software. We address this optimisation problem, among other approaches, using algorithms that draw on artificial intelligence (AI). With AI, the software produces a deployment plan you can adopt directly without changes, significantly reducing ongoing planning effort.

With the software, your employees always know when and where they need to be on assignment. This helps prioritise tasks and work through them in the right order.

You can also schedule manually by creating a profile for each employee and assigning properties as work packages. In the profiles, you can also record the individual skills an employee brings. This makes it easier—whether planning manually or using the automated scheduler—to assign the right employees to the right tasks.

The initial effort of setting up profiles and registering properties pays off quickly. You achieve higher productivity in facility management and keep your clients as satisfied as possible. Our software gives you access to the many benefits of digitisation.

Where can users get help if they get stuck with the FM software?

We have integrated a powerful ticketing system/helpdesk into our software. It provides quick assistance when questions arise. Users submit a request, which creates a ticket; once support has helped, the system marks the ticket as “done”.

Which companies benefit from FM software?

To benefit from our FM software, company size does not matter. Our offer targets all companies active in facility management—from small businesses to large enterprises. With ImmoTrack, a dynamic cost structure is possible at any company size.

Our FM software works with real-time data and uses GPS tracking for individual activities. This gives you greater transparency and significant advantages for quality control—important for every facility management business.

Why should I choose ImmoTrack?

ImmoTrack AG’s FM software is the right choice for all facility managers who want to benefit from digitisation. Digitise processes, leverage automation, and reduce formalities—this is what our FM software delivers in practice. Digitisation has a lot to offer facility managers.

With us, you take the next step and work even more productively than before. For ImmoTrack, customer satisfaction always comes first. We design software that is easy to understand and use. Our vision is to digitise all workflows in facility management—so you get the best possible support for your demanding responsibilities.

The core of our offer is the FM software presented in this article. It is the result of continuous development. We learn every day and can keep improving the software in key areas. You play a part in that—because by using it, you help us optimise it.

What matters most are your specific practical requirements. We provide you with an automated work-planning tool that helps you manage even more properties optimally.

Our experience shows that analogue workflows lead to errors and to work not being performed as required at properties. By using our FM software, you reduce error rates and increase client satisfaction. We help you use your resources better, reduce customer complaints and ultimately generate more revenue. Customer satisfaction starts with ImmoTrack’s FM software.

Contact us and make the most of the possibilities our FM software offers in day-to-day work.